From here you can get in contact with us, and quick too.
Choose the contact form that best suits your inquiry:
General questions contact:
Questions about your payment:
The checkout page requires you to fill in where you would like to be paid before your GizmoBox even ships out 🙂 you can choose between 8 different payout methods. (Paypal, Venmo, Mailed Check, Cash App, Amazon Gift Card, Bitcoin, Ethereum, and Litecoin)
Absolutely not, we never even ask for any payment information from you. The payout information you give us can only be used for us to send money, it is not possible for you to be charged.
You will receive your prepaid box in just 2-3 business days after placing your order. Payment is sent out within 1 business day after we receive the device.
If you chose the option to use your own box and get a prepaid label by email, you should recieve it in 1-2 hours, on rare occasions it can take up to 24 hours. Please check your spam if you are not seeing it in your regular inbox.
This is no big deal, sometimes it works out in your favor and we need to offer you more for your device. We simply contact you and let you know what is going on. Sometimes we need to change the offer to fit your phones actual criteria, when this happens we ask for your approval for the new amount, if you do not accept we simply send your device back that same day.
NO, please do not send us iCloud locked devices.